Integration · Via your channel manager or PMS
Booking.com automated.
Guest messages answered via your PMS or channel manager's inbox (Booking.com has no direct inbox API). Built for hotels and guesthouses, working inside Booking.com rather than around it.
Via your channel manager or PMS
We connect through the channel manager or PMS that sits in front of it, which has an API, so bookings and availability stay in sync without touching the platform directly.
One enquiry, start to finish
- Trigger. A booking enquiry or an OTA reservation arrives.
- Reply in seconds. The workflow answers in your tone, asks the qualifying questions, offers real times.
- Written back to Booking.com. The guest replied to, the booking confirmed and the reminder sent, logged in Booking.com so your team sees exactly what happened.
- Handoff when it matters. Anything unusual goes to a person with the full context, not a cold transfer.
Priced one at a time
Before you ask
Do we have to change how we use Booking.com?
No. Your team keeps working in Booking.com as they do now. The workflow reads and writes the same records, in the background.
What if Booking.com changes its API or pricing?
The workflow is yours to keep and we maintain it under the monthly running fee. If the platform changes, we adapt the connection; your process doesn't change.
Where does the data go?
Into your own accounts. Nothing is copied to a third-party AI service beyond the message being answered, and we publish exactly what is sent on our security page.
Next stepTwenty minutes on the phone. Then a straight answer.
Tell us what you keep doing by hand. We'll tell you which workflow pays back first, what it costs, and whether it's worth doing at all. If it isn't, we say so.