BUILD · AUTOMATE · GROW — back-office automation and AI agents for estate agents, hotels and restaurants. London & Madeira.
How it works

Three weeks from "what eats your week" to live.

No new software, no developer on your side. The AI sits inside your existing phone line, inbox and calendar and does the repetitive part. You keep the final say on anything that matters.

Book a callBuilt for your business · yours to keepHow pricing works
01The three weeks

Audit, build, live. Nothing goes to a customer until it's been tested on your real messages.

Week 1 · Audit

Tell us what eats your week

A 30-minute call. You describe the calls, messages, follow-ups and admin you do by hand. We write down exactly what happens today, step by step, and pick the one workflow with the biggest payback.

Week 2 · Build

We connect and test

You authorise phone forwarding, WhatsApp, email, calendar and sheets (a few clicks; we're never given your passwords). We write the AI's instructions in your tone and run it against last month's real messages until it gets them right.

Week 3 · Live

It runs, we watch

Live with a human review step for the first two weeks: every reply comes to you first. Once it's clean, simple ones go out on their own. You get a one-page guide; we tighten the instructions as it learns your business.

03Inside a workflow

What actually happens when a lead lands

Tap each node. This is the real structure of the lettings workflow, with the applicant's details changed.

workflow · lead_reply_v3
04Guardrails

How we keep it honest

What it will do on its own

auto-send

  • Say plainly that it is an AI assistant whenever a caller or customer asks
  • Answer availability, price, hours and policy questions from your data
  • Book into a diary or system with real slots
  • Send scheduled messages: instructions, reminders, review asks
  • Log enquiries, calls and bookings
  • Reply in the customer's language

What always comes to you first

flag with draft

  • Offers, discounts, refunds, anything about money beyond your price list
  • Complaints or anything negative
  • Requests that clash with your data
  • Anything it isn't at least 90% sure about
  • The first two weeks of everything
decision log · example datastreaming
auto-sent · facts from your data, confidence ≥ 0.9flagged to you with a draftscheduled
Security & data

What we can and can't see

We see workflow logs while you're on the Run plan, so we can fix things. We don't store your customers' messages or calls anywhere but your own accounts, and we don't use them to train anything. UK-based, UK GDPR-aligned, with a plain-English data agreement for every build.

  1. No passwords, everYou authorise Google, Microsoft, Meta or your phone provider on their own login screens. Revoke in one click.Connections use OAuth: you click Allow on the provider's own page and we receive a scoped token. We never see, store or ask for a password.
  2. Your data stays in your accountsNothing copied elsewhere, nothing used for training.Messages live in your WhatsApp and inbox, calls in your phone system, bookings in your diary. n8n runs on your own account and Claude is called per message with only what it needs. Nothing is copied into a database of ours.
  3. Yours to keepRuns on your own accounts. Stop the Run plan and nothing switches off; you just lose our monitoring and updates.The workflows are built inside your own n8n and your own accounts. If you stop the Run plan you lose our monitoring and updates. Everything keeps running exactly as it did.
Running costs · typical small business
AI usage
£5–£20 a month, billed at cost
Phone minutes
~10–15p per minute, at cost (receptionist only)
n8n
free self-hosted, or ~£20 a month on their cloud
Run plan
priced per business a month: monitoring, fixes, tuning, one new automation a quarter

We show you the real figures in the audit before you commit to a build.

Next step

Twenty minutes on the phone. Then a straight answer.

Tell us what you keep doing by hand. We'll tell you which workflow pays back first, what it costs, and whether it's worth doing at all. If it isn't, we say so.

WhatsApp us
Book a callWhatsApp